Internet Ordering Solutions
Flexibility in today’s changing world is vital to the success of any restaurateur. New methods of reaching your customers such as internet ordering are becoming more prevalent and more accepted. Profit Series can help you adopt these new tools by interfacing with your choice of technology vendors.
HSI is proud to offer the Third-Party Ordering interface. Enjoy the flexibility of allowing customers to place orders directly to any of your locations from web sites, kiosks, handhelds, or any other method you can imagine, and you can manage those orders using the screens and features you are already familiar with in Profit Series.
Some of the features we support in our interface include:
- Real-time ordering
- Same-day advance ordering
- Easily view all pending orders on one screen
- Edit pending orders
- Hold or un-hold items
- Send additional text such as car description or specific order requests
- Special pricing allowed for each order
- Current pricing lookup and check total calculation
- Support for credit card and other payment methods
- Assignment of sales revenue to specific revenue center and employee
- Automatic order printing to kitchen and designated "take-out" terminal
- Configurable "preparation times" allow you to determine how long it will take to fulfill an order once it is placed
Some key benefits of an Internet Ordering solution include:
- Reduce mistakes by allowing the customer to place their own order
- Reduce time spent on the phone taking call-in orders
- Increase take-out sales by creating an on-line presence
- Increase per-order sales by having consistent up sell messaging including pictures
HSI and IT Problem Solver
Not sure where to start? HSI can help. We recommend IT Problem Solver (ITPS) to help you design your online presence, or create an internet ordering web site that fits into your existing marketing message. The ITPS internet ordering solution offers easy tools for managing your internet menus and store information, and can even expand your presence to include retail items and reporting for opt-in marketing. Additional services include a full web site hosting service and fax backup of your orders in case a location loses internet connectivity. From start to finish, HSI and ITPS can make your internet presence flourish.